Straight answers to the questions Darwin and Palmerston homeowners ask us most. Jaetech Plumbing is licensed (licence no. LPD2590), and we give you upfront pricing before work starts. Can’t find your question? Get in touch or call 08 7942 2214.
Do you offer 24/7 emergency plumbing in Darwin and Palmerston?
Yes. For burst pipes, major leaks, sewage overflows and hot water failures, call us any time on 08 7942 2214. See our emergency plumber page for what to do while you wait.
What should I do if a pipe bursts?
- Turn off the water at the main valve (usually near the meter or the front of the property).
- Switch off power to any area where water is near electrics.
- Open taps to drain the pipes and reduce flooding.
- Move valuables out of the way and take photos for insurance.
- Call a licensed plumber straight away.
How do I know if my hot water system needs replacing?
Common signs are no hot water or inconsistent temperature, rusty or discoloured hot water, leaks around the tank, strange noises, and a system that is approaching 10 years old. A plumber can tell you whether a repair or replacement makes more sense. Read more on our hot water systems page.
Why is my water pressure low?
Causes range from a partly closed valve or blocked aerator to a leak or corroded pipes. If only one tap is affected it is usually the fixture. If the whole house is affected, book an inspection. Our guide to low water pressure causes explains what to check first.
Can I use chemical drain cleaners on a blocked drain?
We recommend against relying on them. Harsh chemicals can damage older pipes, and they often don’t clear the real cause. For repeat blockages, a plumber can clear and inspect the drain. See blocked drain causes and fixes.
Do you install and repair stormwater and drainage pipework?
Yes. We install and repair underground drainage, including pipework, pits and trench work, for homes and small commercial properties. Call us for an inspection and an upfront quote.
What is backflow prevention and why does it matter?
Backflow prevention stops contaminated water flowing back into your clean drinking water supply. Some properties need devices installed and tested regularly. Requirements depend on the property, so ask us and we’ll tell you what applies to you. More on our backflow prevention page.
Which areas do you service?
We service Darwin and Palmerston. See our service areas for the suburbs we cover, or check our Palmerston page.
Do you do pre-purchase plumbing inspections?
Yes. A plumbing inspection before you buy can reveal leaks, ageing pipes or hot water problems before they become your expense. Learn more about our pre-purchase inspections.
Is Jaetech Plumbing licensed?
Yes. Jaetech Plumbing is licensed in the Northern Territory (licence no. LPD2590). Always ask any plumber for their licence number before they start work.
Need a hand? Get a free quote or call 08 7942 2214.